In this special Speaker Series, Becker's Healthcare caught up with Christopher Caggiano, MD, clinical principal at Allscripts.
Dr. Caggiano will speak on a panel during the Becker's Hospital Review 4th Annual Health IT + Revenue Cycle Conference titled "The Return on Investment in Data Analytics and Health IT," at 9:00 a.m. Thursday, Sept. 20. Learn more about the event and register to attend in Chicago.
Question: How does your organization gain physician buy-in when it is implementing a new technology or solution?
Dr. Christopher Caggiano: Organizations should assure physicians that the new technology program is clinically driven, not IT driven.
Q: In the past 12 months, how have you adapted to new patient experience expectations in the age of consumerism?
CC: We'vemplemented a Fast Health Interoperability Resources app change control process and governance in anticipation of FHIR apps becoming popular amongst patients — how will you control which app can use your data?
Q: What do you see as the most vulnerable part of a hospital's business?
CC: Poor data governance. Without it, you cannot count on your data and become a data driven organization.