RCM technology — such as automation, artificial intelligence and machine learning — is the top revenue cycle investment priority for health systems over the next year, according to a Sept. 9 report from consulting company Guidehouse.
Guidehouse's "2024 Revenue Cycle Management Report" analyzed a survey conducted by the Healthcare Financial Management Association in May 2024. The survey included 134 CFOs and other C-suite and financial health system executives.
Here is what leaders said are their highest revenue cycle investment priorities over the next 12 months:
1. Revenue cycle management technology - 72%
2. Patient access - 45%
3. Revenue integrity - 41%
4. Clinical integrity (UM/UR, denial management) - 40%
5. Payer relations - 36%
Read the full report here.