From the call center to middle management: Average salaries for 31 nonclinical healthcare roles

Pay data is frequently reported for executive leaders and clinicians — but what does the average non-patient-facing healthcare worker make? 

Addison Group, a Chicago-based employment agency, recently compiled national average salaries for 31 in-demand, nonclinical healthcare roles using data from the Bureau of Labor Statistics. Their findings — detailed in the 2024 Workforce Planning Guide — are listed below, sorted by sector: 

Healthcare leadership

1. Department manager — $104,942

2. Practice manager — $99,879

3. Clinical lead — $77,236

4. Long-term care administrator — $65,961

5. Case manager — $49,986

6. Medical records administrator — $47,049

7. Medical administrator — $37,306

Health information management 

1. Health information management director — $121,488

2. Inpatient auditor — $93,600

3. Inpatient coder — $85,280

4. Provider educator — $83,200

5. Outpatient auditor — $83,200

6. Profee auditor — $76,960

7. Outpatient coder — $69,680

8. Clinical documentation improvement specialist — $56,505

Revenue cycle 

1. Revenue cycle analyst — $84,484

2. Denial management analyst — $81,070

3. Financial counselor — $66,315

4. Insurance verification specialist — $58,106

5. Medical scheduler — $47,853

6. Utilization review specialist — $47,040

7. Credentialing specialist — $44,440

8. Insurance and accounts receivable coordinator — $43,138

9. Patient access specialist — $41,731

10. Payment collector — $41,265

11. Medical clerk — $40,931

12. Authorization coordinator — $40,812

13. Medical receptionist — $40,067

14. Medical assistant — $37,686

15. Call center agent — $37,232

16. Customer service specialist — $36,641

Copyright © 2025 Becker's Healthcare. All Rights Reserved. Privacy Policy. Cookie Policy. Linking and Reprinting Policy.


You can unsubscribe from these communications at any time. For more information, please review our Privacy Policy
.
 

Articles We Think You'll Like