From the call center to middle management: Average salaries for 31 nonclinical healthcare roles

Pay data is frequently reported for executive leaders and clinicians — but what does the average non-patient-facing healthcare worker make? 

Addison Group, a Chicago-based employment agency, recently compiled national average salaries for 31 in-demand, nonclinical healthcare roles using data from the Bureau of Labor Statistics. Their findings — detailed in the 2024 Workforce Planning Guide — are listed below, sorted by sector: 

Healthcare leadership

1. Department manager — $104,942

2. Practice manager — $99,879

3. Clinical lead — $77,236

4. Long-term care administrator — $65,961

5. Case manager — $49,986

6. Medical records administrator — $47,049

7. Medical administrator — $37,306

Health information management 

1. Health information management director — $121,488

2. Inpatient auditor — $93,600

3. Inpatient coder — $85,280

4. Provider educator — $83,200

5. Outpatient auditor — $83,200

6. Profee auditor — $76,960

7. Outpatient coder — $69,680

8. Clinical documentation improvement specialist — $56,505

Revenue cycle 

1. Revenue cycle analyst — $84,484

2. Denial management analyst — $81,070

3. Financial counselor — $66,315

4. Insurance verification specialist — $58,106

5. Medical scheduler — $47,853

6. Utilization review specialist — $47,040

7. Credentialing specialist — $44,440

8. Insurance and accounts receivable coordinator — $43,138

9. Patient access specialist — $41,731

10. Payment collector — $41,265

11. Medical clerk — $40,931

12. Authorization coordinator — $40,812

13. Medical receptionist — $40,067

14. Medical assistant — $37,686

15. Call center agent — $37,232

16. Customer service specialist — $36,641

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