The customer satisfaction measurement company HappyOrNot has collected patient satisfaction feedback from more than six million patients across 25 countries. The 10 nations scoring highest in patient satisfaction were named in a recent release.
Here are the top 10 countries for patient satisfaction in healthcare, according to HappyOrNot:
1. Sweden – 92.37 percent of patients were satisfied with care
2. Finland – 91.92 percent
3. Norway – 90.75 percent
4. U.S. – 89.33 percent
5. Denmark – 89.29 percent
6. Italy – 87.85 percent
7. Ireland – 85.84 percent
8. New Zealand – 85.77 percent
9. Netherlands – 83.48 percent
10. U.K. – 81.60 percent
Typical questions administered to patients included information on wait times, overall patient experience and the quality of communication in regards to patient concerns.
The global average patient satisfaction level benchmark during March was 88.02 percent.
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