Research suggests that quality nurse-patient communication can be critical for increasing patient engagement and can help patients feel more comfortable during their hospital stay.
The following is a list of hospitals for which 91 percent or more of patients reported on their HCAHPS surveys that their nurses "always" communicated well. The data comes from Medicare's Hospital Compare website and was collected between October 2014 and September 2015.
Note: Hospitals with insufficient data, such as having fewer than 100 completed surveys, were excluded.
- TJ Health Columbia (Ky.) – 100 percent
- Patients' Hospital of Redding (Calif.) – 96 percent
- Advanced Surgical Hospital (Washington, Pa.) – 95 percent
- WellSpan Surgery and Rehabilitation Hospital (York, Pa.) – 95 percent
- Bigfork (Minn.) ValleyHospital – 94 percent
- Baylor Scott & White Surgical Hospital (Sherman, Texas) – 94 percent
- Whitman Hospital and Medical Center (Colfax, Wash.) – 94 percent
- Orthopaedic Hospital of Wisconsin (Glendale) – 94 percent
- The Physicians Centre Hospital (Bryan, Texas) – 94 percent
- Surgical Institute of Reading (Wyomissing, Pa.) – 94 percent
- Surgical Hospital at Southwoods (Youngstown, Ohio) – 93 percent
- Citizens Medical Center (Columbia, La.) – 93 percent
- Sugar Land (Texas) Surgical Hospital – 93 percent
- Fayette (Ala.) Medical Center – 93 percent
- Falls Community Hospital and Clinic (Marlin, Texas) – 93 percent
- P & S Surgical Hospital (Monroe, La.) – 93 percent
- Lady of the SeaGeneral Hospital (Cut Off, La.) – 93 percent
- Abbeville (S.C.) Area Medical Center – 93 percent
- Oakleaf Surgical Hospital (Altoona, Wis.) – 93 percent
- Fairview Hospital (Great Barrington, Mass.) – 92 percent
- Baylor Medical Center at Trophy Club (Texas) – 92 percent
- Premier Surgical Institute (Galena, Kan.) – 92 percent
- University Hospitals Conneaut (Ohio) Medical Center – 92 percent
- Institute for Orthopaedic Surgery (Lima, Ohio) – 92 percent
- The Spine Hospital of Louisiana (Baton Rouge) – 92 percent
- Heart Hospital of Lafayette (La.) – 92 percent
- Central Louisiana Surgical Hospital (Alexandria) – 92 percent
- Cypress Pointe Surgical Hospital (Hammond, La.) – 92 percent
- OSS Orthopaedic Hospital (York, Pa.) – 92 percent
- Rothman Orthopaedic Specialty Hospital (Bensalem, Pa.) – 92 percent
- St. Joseph's Hospital (Breese, Ill.) – 92 percent
- Mariners Hospital (Tavernier, Fla.) – 92 percent
- Park Place Surgical Hospital (Lafayette, La.) – 91 percent
- MidwestOrthopedic Specialty Hospital (Franklin, Wis.) – 91 percent
- Franciscan St. Francis Health – Carmel (Indiana) – 91 percent
- Quail Creek Surgical Hospital (Amarillo, Texas) – 91 percent
- Tallahatchie Critical Access Hospital (Charleston, Miss.) – 91 percent
- Sioux Falls (S.D.) Specialty Hospital – 91 percent
- Hills & Dales General Hospital (Cass City, Mich.) – 91 percent
- Hardin Memorial Hospital (Kenton, Ohio) – 91 percent
- OrthoIndy Hospital (Indianapolis) – 91 percent
- Iowa Specialty Hospital – Belmond (Iowa) – 91 percent
- Southern Surgical Hospital (Slidell, La.) – 91 percent
- GHS Patewood Memorial Hospital (Greenville, S.C.) – 91 percent
- Nebraska Orthopaedic Hospital (Omaha) – 91 percent
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