St. Michael's Hospital in Toronto has selected Spok Critical Test Results Management service to allow physicians to receive their patients' radiology reports more quickly.
"Spok Critical Test Results Management is a feature-rich solution that allows us to integrate with our existing Spok solutions for improved communication throughout the hospital," said Frank Garcea, deputy CIO at St. Michael's. "In addition to incorporating lab and radiology alerts, Spok's solution interfaces with the EMR to receive critical results. It has truly helped us customize our workflows and save clinicians time every day. The emergency department loves receiving notification of results in a timely manner."
Mr. Garcea also notes the solution tracks communication, so the hospital knows what information was conveyed to what staff member and when, allowing for better compliance monitoring and audit preparation.
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