Phoenix-based Banner Health is restructuring operations, and some management and corporate positions are being cut as part of the process, according to the Phoenix Business Journal.
Here are five things to know about the changes Banner is making.
1. Banner aims to become more consumer-focused through the restructuring process. "We want to make sure we are extremely focused on meeting consumer needs as well as the care standards that are expected in terms of medical care," Bill Byron, a Banner spokesman, told the Phoenix Business Journal.
2. To elevate customer service, Banner is making changes to its leadership structure. Mr. Byron told the Phoenix Business Journal that Banner is moving away from "a traditional hospital system [leadership] structure."
3. The changes will require some leadership positions to be cut. For example, Rob Gould, president of Banner's Arizona West Region, will leave his position as his region is being consolidated with the Arizona East Region. The consolidated division, called Arizona Community Delivery, will be led by Todd Werner, the current president of Banner's Arizona East Region.
4. In an email to employees that was obtained by The Arizona Republic, Banner officials said the changes will affect corporate positions across several divisions, and the position of associate administrator will be eliminated at some Arizona community hospitals effective March 31.
5. It is too early to determine how many leadership positions will be cut through the restructuring process, but Mr. Byron told the Phoenix Business Journal a "relatively small" number of leaders will be eliminated. He said many of those affected will be able to apply for other positions within Banner Health.
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