Culture. Productivity. Strategy. Execution. These ideas will never go out of style for hospital and health system leaders.
The following leadership articles were published by Becker's Hospital Review in the last week.
1. Chris Van Gorder runs a $3B health system — and he'll never miss your email
"It's all about me," San Diego-based Scripps Health President and CEO Chris Van Gorder said at Becker's Hospital Review's 7th Annual Meeting in Chicago. It's not the line you expect from a nonprofit health system CEO, but understanding this phrase is precisely what enabled Mr. Van Gorder to gain the trust and commitment of his more than 15,000 employees.
2. A lesson from the past to predict the future: How Joel Allison channels Abe Lincoln to affect change
"We are changing rapidly, but we've always changed," said Joel Allison, president and CEO of Dallas-based Baylor Scott & White Health, in his April 28 keynote address at the Becker's Hospital Review 7th Annual Meeting in Chicago. "We're in constant change….You've got to embrace change." Mr. Allison elicited the quote from President Abraham Lincoln to embody this sentiment: The dogmas of the quiet past are inadequate to the stormy present. The occasion is piled high with difficulty, and we must rise with the occasion. As our case is new, so we must think anew and act anew.
3. 5 findings on diversity — or lack thereof — in the healthcare C-suite
A diverse leadership team is important to the realization of strategic goals and objectives for businesses in any industry. Improving diversity remains a priority to many healthcare organizations, but continued commitment is needed to drive progress and close the leadership gap, according to Witt/Kieffer's latest leadership diversity study.
4. How Geisinger's 'crazy' idea of refunds turned into a smart business strategy
If you had the chance to request and receive $100 or $2,000, what's stopping you from the latter? This was an instinctive question after learning of Danville, Pa.-based Geisinger Health System's ProvenExperience program. Under the initiative — spearheaded by new President and CEO David Feinberg, MD, and piloted last October — patients can request refunds if they are dissatisfied with their hospital experience. Refunds work on a sliding scale, meaning patients can seek as little as $1 back. On the other hand, they can request the entire amount of their co-pay or deductible, topping $2,000. Geisinger pays the refund request in three to five business days, no questions asked.
5. The biggest problem with millennials
Although generational differences are often overstated, millennials do face a set of challenges that were not as pronounced or did not yet exist for preceding generations. Thanks to the ceaseless communication and social media made possible by digital technology, millennials are subject to "ruthless comparison" to their peers.
6. How to manage intergenerational workforces for hospitals & healthcare organizations
Hospitals and healthcare organizations have an intergenerational workforce. How can leaders minimize and manage related conflicts? It all comes down to understanding.
7. What can hiring managers learn from the NFL draft?
In a recent study published in the Journal of Applied Psychology, researchers Timothy Maynes, PhD, and Steven Whiting, PhD, analyzed NFL players and "found that team-oriented behaviors were just as good at predicting success in the draft — as well as performance over their NFL careers — as how many tackles they had or passes they threw on the field," according to The Washington Post.
8. This billionaire will tell you if an MBA is worth it
Going back to school for your MBA is a tough decision to make. Not only is it time-consuming, it's also pricey; tuition can cost upwards of $60,000 per year. The question remains: Is it worth it?
9. The soul of healthcare: Hospital executives seek spiritual health to support leadership
Hospital and health system executives work hard to create an environment that fosters the healing process. That said, many believe the best way for an executive to do this is to ensure that they themselves are in a healthy place — not just physically, but spiritually.