Culture. Productivity. Strategy. Execution. These ideas will never go out of style for hospital and health system leaders.
The following leadership articles were published by Becker's Hospital Review in the last week.
1. What happens when there is too much transparency?
The notion that increasing transparency leads to enhanced employee engagement, trust and productivity has surged in popularity, so much so that some offices have even adopted wall-less, open layouts to reduce barriers between employees. In other cases, CEOs' "open-door policy" has become a literal element of design. But what's at stake when there is too much transparency?
2. Companies with low-earning CEOs yield higher long-term investment returns
What's the connection between CEO pay and company stock performance? A new study sought to find the answer, according to Fortune.
3. Why is digital marketing critical in healthcare?
It's not difficult to find statistics on the importance of digital marketing in today's internet era. Digital marketing is, in fact, forecasted to increase by 35 percent throughout 2016, with roughly one-third of marketers planning to shift their advertising budget to digital to increase ROI.
4. How employee trust affects the bottom line
Building a culture of trust — among employees, as well as between employees and the leadership — has a direct impact on a company's productivity and financial performance. Contrary to popular belief, establishing a high-trust culture is not a "soft" leadership skill; rather, it's a foundational element of successful organizations, according to the Harvard Business Review.
5. Arianna Huffington: Why leaders must dispel their 'sleep delusion'
In addition to her role at the helm of The Huffington Post, media magnate Arianna Huffington is also a sleep champion, as evidenced by her recently released book, The Sleep Revolution.
6. Your top performer may have already quit: Quint Studer's 4 tips for better talent retention
When an employee quits, some organizations quickly walk them out the door. However, my observation is if you are a good performer, you're more likely to experience the knee-jerk inquiries like the examples at the top of this column. I refer to it as the "Hail Mary" pitch.
7. 11 hospitals with great customer service
Becker's Hospital Review called for nominations and researched hospitals dedicated to providing excellent customer service and quality patient care.
8. Cleveland Clinic CEO Toby Cosgrove at RNC: ACA spurred efficiency
Cleveland Clinic would "probably not" have become more efficient and cut more than $300 million from its annual budget were it not for the Affordable Care Act, according to CEO Delos "Toby" Cosgrove, MD, who spoke on a panel at the Republican National Convention.
9. These employees bought their CEO a Tesla
Last April, Dan Price — the CEO of Seattle-based credit card processing company Gravity Payments — raised his company's minimum wage and lowered his own salary to $70,000 annually. Greatly impacted by the change, his employees decided to give back, according to The Seattle Times.
10. After eating nothing but hospital food for a week, CEO of Canadian hospital agrees to overhaul menu
After a week-long diet of nothing but The Ottawa Hospital food, CEO Jack Kitts, MD, and other managers admitted they didn't like what they tasted. Following years of hearing complaints from patients, the Ottawa, Ontario hospital will completely revamp its menu, according to the Ottawa Citizen.
11. Kaiser Permanente CEO speaks out in aftermath of shootings
Following the recent shooting attacks across the nation, Kaiser Permanente CEO Bernard Tyson has written a powerful response essay on race relations, according to Fortune.