Over the past six years, EHR satisfaction among large physician practices has risen, according to a Black Book Rankings report. From 2013 to the second quarter of 2015, physician experience satisfaction has increased 737.5 percent, from 8 percent to 67 percent.
In 2013, 92 percent of multispecialty groups using EHRs said they were "very dissatisfied" with their EHR systems' ability to improve clinical workload, documentation and user functionalities. However, in 2015, 71 percent said their expectations for vendors to optimize and improve their EHRs had been met or had been exceeded.
In addition to a climbing physician experience satisfaction, physicians are also seeing improvements on satisfaction with documentation in the EHR, growing from 10 percent in 2013 to 63 percent in the second quarter of 2015. Additionally, satisfaction with practice productivity enhancements grew from 7 percent in 2013 to 78 percent in the second quarter 2015.
The four vendors who had the biggest increases in client satisfaction over the past year are Allscripts, Greenway, McKesson and athenahealth.
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