The role of hospital and health system revenue cycle management leader is evolving to encompass far more than billing and collections. Therefore, hospitals need a number of skills in RCM leadership to be successful in today's healthcare market.
David Boggs, head of WK Advisors, a division of executive search firm Witt/Kieffer: The revenue cycle executive has to make sure coding is accurate. And as we get into the world of high deductibles, this role must ensure there are tools to predict what the patient's balance is going to be before they leave the hospital, and for the organization to have a proactive plan in place to anticipate issues with coverage and reimbursement.
To learn more about essential skills hospitals need in RCM leadership, access this story from Becker's Hospital Review.
If you would like to share your RCM best practices, please email Kelly Gooch at kgooch@beckershealthcare.com to be featured in the "RCM tip of the day" series.
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