Emphasize the importance of documentation at the front-end of the revenue cycle process.
Mel Tully, Vice President, Clinical Services and Education, Nuance Communications: Help front-line staff and providers collect better documentation from the start. So much money is impacted by people working directly with patient care, so think like they think and collaborate. Address challenges these providers face, making it easier for them to provide care while meeting needs of initiatives and solutions designed to maximize billing and collection performance.
If you would like to share your RCM best practices, please email Carrie Pallardy at cpallardy@beckershealthcare.com to be featured in the "RCM tip of the day" series.