RCM tip of the day: Engage clinicians in RCM strategy

Clinicians play a critical role in revenue cycle management, as reimbursement is increasingly impacted by clinical outcomes and patient experience.

Dan Mowery, executive director of industry relations and market intelligence at McKesson Technology Solutions: When healthcare professionals think of value-based care, they think of reducing variability, participating in shared savings and really leveraging evidence-based care and best practices. All of this is going to increasingly involve the clinical staff and that needs to continue and accelerate.

To effectively accomplish this, organizations must educate and support clinical staff. For example, give clinicians access to a complete view of patient population data. This view must incorporate total utilization and cost, integrated with relevant content to help identify gaps in care, patients at risk for hospitalization, as well as other opportunities for cost savings or care interventions.

To learn more about the clinician's role in revenue cycle management, access the full interview with Mr. Mowery here.

If you would like to share your RCM best practices, please email Ayla Ellison at aellison@beckershealthcare.com to be featured in the "RCM tip of the day" series.

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