Ontario Systems, an accounts receivable and healthcare revenue cycle management software and services provider, has partnered with Pronto Computing to help providers with missing insurance identification.
Through the partnership, Ontario customers will have access to automated self-pay discovery via Ontario's Artiva HCx solution, according to a news release.
"By embedding self-pay discovery into the process with the Artiva HCx solution, providers see a 3 percent average identification rate of insurance on previously self-pay identified accounts," Shawn Yates, Ontario director of healthcare product management, said in the release. "These accounts typically move to bad debt creating poor patient relations and inflated bad debt expense. By identifying these accounts in an automated revenue cycle process, providers realize big labor savings, freeing up their account representatives' time to focus on more strategic revenue cycle opportunities."
Pronto Computing Co-Founder Robert Nolan also expressed enthusiasm about the partnership. He said: "Pronto's eligibility services together with the Artiva HCx solution will enable providers to find the right insurance for patients, resulting in increased net revenue, decreased costs associated with manual insurance processing, as well as decreased write offs to bad debt."
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