New Mexico's Office of Superintendent of Insurance will host public forums this month in hopes of gaining better insight into surprise and balance billing practices.
The OSI said it is looking for feedback on creating better consumer protections and a fair-minded medical billing system.
"Our office continues to be contacted by New Mexicans needing help to understand why they are being billed hundreds or thousands of dollars, even when they have a comprehensive health insurance plan," New Mexico Superintendent of Insurance, John Franchini, said in a prepared statement. "Recently, the National Association of Insurance Commissioners released a model network adequacy law which addresses balance billing on a high level. We think we need to take it a step further to address the issue and find a solution to better assist the consumers, providers and health insurance carriers of New Mexico."
At the public forums, consumers may also receive assistance connecting to OSI's free resources for addressing private health insurance questions, concerns, complaints, appeals or grievances, according to the OSI.
Forums are scheduled for March 16 and March 23.
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