CarynHealth and UST Re-engineering health IT to make healthcare affordable

When CarynHealth™ embarked on its mission to provide low-cost, high-quality health plans to small and medium-sized businesses, it quickly became clear why this market is so underserved. The cost of doing business the usual way made it impossible to bring affordable plans to market. To enter this market required reimagining every process and system that a health plan relies upon to operate – with significant cost savings at every level. CarynHealth recognized this challenge as an opportunity for transformative change. The existing health IT infrastructure was burdened by high administrative costs and outdated software, which stifled innovation and accessibility.

CarynHealth saw the potential to use technology to overcome these barriers and found the right strategic health IT partner who could help engineer these systems on a cloud-based architecture.

Enter UST – and the strategic partnership that formed one of the most critical steps on CarynHealth’s journey.

“Our partnership with UST has enabled us to put trusted medical care in the palm of your hand.”
- Gabrielle Woodruff, Director of Products and Innovation, Health Solutions, CarynHealth

The blueprint for cost-efficient health plan operations

Free from legacy systems, CarynHealth was uniquely positioned to reimagine the operating model for health plans. The journey began in the UST innovation lab, where CarynHealth tested different technologies to deliver an innovative yet affordable solution.

Based on these learnings, UST helped CarynHealth leverage distributed ledger-based technologies on the cloud to build an agile, configurable platform without being burdened with additional third-party license fees. This included a member enrollment platform for brokers, HIPAA-compliant integration layers, repositories for membership data and an integrated claims workflow.

The result is a financially sustainable and technologically advanced model that eliminates inefficiencies and reduces costs associated with traditional healthcare IT systems.

Enhanced security and productivity with UST PACE

To ensure CarynHealth’s success, UST implemented its Platform for Accelerated Cloud Engineering (PACE). UST PACE gave CarynHealth a robust delivery pipeline that reduced deployment times to two weeks while enhancing security and quality.

Integrated CI/CD pipelines and shift-left testing strategies embed early detection and remediation directly into workflows, strengthening CarynHealth’s security posture and reducing vulnerabilities across the board. A single-pane-of-glass interface provides near real-time tracking, governance and end-to-end visibility across all software engineering processes, delivering actionable insights, issue alerts and aggregated reporting.

By introducing a 12-step DevOps pipeline, UST has streamlined CarynHealth’s development lifecycle, allowing for rapid deployment and continuous improvement. Advanced quality scans and a centralized backlog management system enable efficient task management, resulting in a remarkable 15% increase in developer productivity.

A digital-first vision for healthcare

CarynHealth’s digital-first strategy is setting new standards in the healthcare industry. Substantial cost savings are directly passed on to health payors, enabling affordable, high-quality medical plans and broadening access to essential healthcare services.

CarynHealth’s flagship healthcare access product, CuramLife™, embodies this vision. This low-cost virtual care platform delivers critical healthcare services to small business employees and their families, many of whom are gaining access to health services for the first time.

Setting a new benchmark in healthcare IT

CarynHealth and UST have set a new benchmark for affordability, accessibility and technological excellence. This collaboration exemplifies the transformative power of cloud technology in the healthcare sector, especially for small businesses seeking to enhance their competitive advantage.

With a clear vision and unwavering commitment to digital transformation, CarynHealth and UST are creating a more inclusive and efficient healthcare system in America.

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