1. 'Lack of empathy is an institutional problem': Patient who appealed $40K bill criticizes Anthem in 2nd viral TikTok Full story

2. The largest payer on every state ACA exchange Full story

3. 22 states ask CMS to withdraw healthcare worker vaccine mandate Full story

4. Surgical teams are using AI to optimize workflows, boost efficiency + improve reimbursement. Learn how here.

5. UnitedHealthcare to providers: Expect more members as Bright, Friday Health exit ACA markets Full story

6. Mark Cuban Cost Plus Drugs adds 82 drugs to portfolio Full story

7. 5 startups payers are investing in Full story

8. Pharma giants ditch Twitter after fake Eli Lilly tweet Full story

9. Point-of-service collections done right: Watch now and learn 4 tips to collect more revenue up front.

10. 7 recent payer CFO moves Full story

11. More payers adding in-home care, caregiver support to Medicare Advantage plans Full story

Becker's Learning Opportunities

1. State of claims 2022: Survey suggests denials are up 10% to 15%. Click here for more findings and analysis.

2. 3 strategies to reduce costs and increase collections from Mercy Health, Piedmont Healthcare and UCHealth.

3. Leading health systems are liberating finance teams from 'Excel gymnastics' — Click here to learn how.